CMA CGM, one of the world's largest container shipping companies, confirmed a ransomware attack that disrupted IT systems and impacted customer-facing services.
The Ragnar Locker ransomware used in the attack demanded payment through a live chat channel, highlighting how attackers are professionalising their extortion operations with structured communications.
The incident underscores the importance of network segmentation, offline backups, and tested incident response plans for organisations of all sizes operating critical supply chain infrastructure.